This blog reflected a while ago on the importance of informal learning. A relative new concept called ‘microtraining‘ might be a concrete answer to integrate informal learning in the learning structure of your organization. It is about a learning arrangement of more or less 15 minutes for each learning occasion.
Jay Cross states that workers can learn more in the coffee room than in the classroom. They discover their jobs through informal learning. A common assumption is that 80 percent of learning in organizations is informal. Strange enough 80 percent of organizations spending goes to formal learning if we look